Terms of Services and Refund Policy

Effective Date: February 25, 2025

Welcome to PaintballHelper.com. By using our website and services, you agree to the following Terms of Service. Please read these terms carefully before proceeding.

1. Acceptance of Terms
By accessing or using PaintballHelper.com, you agree to comply with these Terms of Service. If you do not agree with these terms, please refrain from using our website or services.

2. Services Provided
PaintballHelper.com offers paintball-related products and services, including but not limited to gear sales, event management, field rentals, and tournament organization.

3. User Responsibilities

• You must provide accurate and complete information when using our services.
• You agree not to use our services for any illegal or unauthorized purpose.
• You are responsible for maintaining the confidentiality of your account information and ensuring that your account is not accessed by unauthorized individuals.

4. Order Placement & Payments

• All orders are subject to acceptance and availability.
• Prices are listed in USD and are subject to change without notice.
• Payments must be made in full before services are rendered or products are shipped.

5. Cancellations & Modifications

• Orders can be canceled within 24 hours of booking for a full refund.
• Changes to scheduled events or services must be requested at least 48 hours in advance.

6. Liability & Warranty

• PaintballHelper.com is not responsible for any damage resulting from improper use or misuse of paintball equipment.
• Our services come with a limited warranty; details vary depending on the service or product provided.

7. Intellectual Property

• All content on PaintballHelper.com, including text, images, logos, and other materials, are the property of PaintballHelper.com and cannot be used without permission.

8. Termination

• We reserve the right to terminate accounts or refuse service at our discretion if the terms are violated.

9. Changes to Terms

• We may update these Terms of Service at any time. Continued use of our services after such updates constitutes acceptance of the new terms.

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Refund Policy

Effective Date: February 25, 2025

At PaintballHelper.com, we are dedicated to providing excellent services. If you are not satisfied with your purchase or service, please review our refund policy below.

1. Eligibility for Refunds

• Refunds are available for orders canceled within 24 hours of booking.
• Refunds may be issued if services are not provided as agreed.
• No refunds will be provided for services or products that have been fully rendered or completed.

2. Partial Refunds

• If a service is partially completed or canceled due to unforeseen circumstances, a partial refund may be issued at our discretion.
• Refund requests for defective or unsatisfactory work must be made within 7 days of service completion or product delivery.

3. Non-Refundable Items

• Custom-built paintball gear or personalized items are non-refundable.
• Digital products or downloadable content, including online guides or e-books, are non-refundable.

4. How to Request a Refund

• To request a refund, please contact our customer service team at support@paintballhelper.com. Include your order details and a brief explanation of why you are requesting a refund.

5. Processing Time

• Approved refunds will be processed within 7-10 business days.
• Refunds will be issued to the original payment method used.

6. Changes to Refund Policy

• PaintballHelper.com reserves the right to modify this Refund Policy at any time. Any updates will be posted on our website.

For any questions or further clarification, please contact us at info@paintballhelper.com.